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Posted: Saturday, September 23, 2017 12:12 AM

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Job Description: JOB DESCRIPTION You will be: • Responsible for handling customer service questions and inquiries, by answering phone calls and responding to emails. • Explain our service features and options, and quote our customers pricing estimates for the service. You will handle the order taking process, including: • Taking the customer's information, order and payment details • Inputting the order into our system • Assigning the order tasks to employees • Follow up on the progress with both employees and customers You will help with other general office and back-end operations tasks, such as: • Doing data entry and creating reports • Scheduling & confirming appointments • Preparing and filling out forms, applications and other documents • Filing, emailing, mailing, faxing, scanning, printing necessary paperwork • Assisting with online and phone marketing campaigns

Job Requirements: MINIMUM SKILLS AND EXPERIENCE REQUIRED MUST be proficient with MICROSOFT WORD (30-40 WPM typing), EXCEL, ADOBE ACROBAT (PDF files), and using email systems (GMAIL, OUTLOOK) Being familiar and comfortable with office equipment -- phone systems, scanners, primers and faxes. Be well-spoken, having good oral communications and speaking demeanor. Able to communicate with customers professionally, either over phone or through email. Good writing skills, especially being able to use business language and composing well-written, short and focused emails. Previous experience as an office clerk or dispatcher in legal / courier industry is highly recommended. Knowledge of the second language is preferable. Interested candidates are encouraged to submit the CV and a photo to careers@zip-couriers.com, mentioning the title of position and office location in the subject line of message.

Address / Location: Victory / Olive Burbank CA
Salary: Starts $10.00

• Location: Los Angeles

• Post ID: 136558173 losangeles
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