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Posted: Tuesday, March 14, 2017 4:55 AM

Job Description:/h3:
Job Summary:
Reporting to the VP of Network Operations, the Director will oversee a team of about 20 that is responsible for maintaining a 99.999 uptime for j2 Cloud Services(tm) infrastructure around the world. This position includes the UNIX, Storage and Network administration groups, and supports infrastructure located in data centers, colos and cloud deployments. The Director of Technical Services will serve as the primary interface with other departments on projects, initiatives or programs requiring Net Ops resources. The Director will serve as the escalation point with carriers and vendors for break/fix issues, and will be responsible for successful project delivery.
This is a hands:on tactical role.
Job Duties:
:Responsible for maintaining 99.999 uptime throughout the j2 production infrastructure.
:Responsible for the incident management and problem resolution process, including establishment of monitoring and management of alerts, escalations, and notifications.
:Responsible for end:to:end management and maintenance of fixed assets (servers, network devices, telecom devices, storage, licenses, etc.) that are resident in j2 data centers and co:los.
:Responsible for development, implementation and documentation of operating policies, methods, processes, measures, tools, and training programs.
:Responsible for preparation and management of annual capital and expense budgets
:Oversee Technical Services, which includes Network, UNIX/Linux and Storage Administration.
:Perform capacity planning for fixed assets, power, network bandwidth, telecom circuits, etc.
:Enforce change management. Drive change control and production control processes.
:Drive vendor negotiations to improve efficiency and lower costs.
:Define, advocate and enforce adherence to technological architectural designs and standards.
:Collaborate closely with Engineering and Product Departments to plan, estimate, coordinate and manage major initiatives and projects. Collaborate closely with the QA/testing team.
:Serve as escalation contact for problem resolution and tracking of items using ticketing system.
:Lead root cause analysis and continuous improvement efforts of groups within purview.

Job Requirements and Experience:
:15+ years managing infrastructure operations, including but not limited to:
:Network infrastructure architecture, strategy, design and implementation (HMP, SIP, VoIP)
:Unix Systems design and management (RHEL, Centos, et. al.)
:Storage Systems design and management with focus on NetApp.
:Data Center, Co:lo, and Cloud Deployments (AWS, Rack Space, et. al.)
:Vendor/Carrier Negotiations and Contract Management
:Power Management and Capacity Planning
:Project Management, Incident Management, Change Management, Disaster Recovery
:10+ years experience in a highly distributed server environment leveraging open:source software.
:10+ years experience with capital and expense budgets in excess of 10MM
:5+ years as a Director or manager of multiple managers is required.
:Excellent spoken and written communication skills are required. Candidate must supply writing samples related to previous job experience, redacted to protect proprietary information.
:Strong management skills at a senior level and excellent interpersonal skills are required.
:Bachelors Degree required.
:Masters Degree or MBA preferred.

j2 Cloud Services is an Equal Opportunity Employer.
We are located in Hollywood and offer:
:Competitive Salary and Bonus
:Medical, Dental, and Vision Insurance
:Life Insurance and 401k
:Paid Time Off and Paid Holidays
:Paid Parking or Transit ReimbursementCompany Description:/h3:
About LiveVault:
LiveVaultà 130;A(r) a brand of j2 Cloud Services Communications, Inc. (NASDAQ:JCOM), is a powerhouse in online data backup and Disaster Recovery. One of the few online backup and DR companies in the world with ISO 27001 certification; LiveVaultà 130;A(r) has worked with custo


• Location: Los Angeles

• Post ID: 104769968 losangeles is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017