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Posted: Tuesday, February 5, 2013 12:03 AM


Description

Online Retailer located in Irvine CA seeks 7 Customer Services Representatives to work in their call center. This is an immediate long term position.

Responsibilities include:

-Respond to high volume of inbound customer calls, research and resolve repairs and parts orders
-Provide information about the products, warranty and services
-Quickly analyze customer concerns and needs
-Demonstrate commitment to customer service by following up on customer issues and ensuring superior results
-Develop expertise on all Product brands within the organization

This position is full time and the schedule is Monday through Friday 8:30am - 6:00pm.

Experience/Skills required:

-Effective verbal and communication skills
-Must enjoy working with consumers, retailers, employees, etc.
-At least 1-2 years of Customer Service experience
-Strong analytical, organizational skills and ability to prioritize multiple tasks
-Ability to type 30 wpm
-Ability to navigate through several screens at once on a computer
-Ability to consider and know how decisions affect all cross-functional areas (merchandising, marketing, etc.)
-Strong proficiency in MS Word, Excel, and Outlook.

Benefits offered after 90 days:

- Medical
- Dental
- Vision
- Tuition Reimbursement
- 401K Match
- 30% Employee Discount



Please submit your resume to :

Jobs@SelectStaffingSrvcs.com for immediate consideration.

• Location: Irvine

• Post ID: 26919683 losangeles
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