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Posted: Wednesday, September 6, 2017 11:51 AM

Job Description:/h3:
We are growing our Inside Enrollment team and actively interviewing candidates to fill a few remaining vacancies. We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership working as part of a fun and friendly professional team in our upscale west LA office near UCLA. We value creativity, entrepreneurial spirit, agility and integrity. If you are looking to expand your experience within an emerging and rapidly growing industry, wed love to hear from you today.
Responsibilities
Manage large amounts of outbound and inbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to schedule onsite assessment
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations and appointments set in our call center database in a comprehensible way
Frequently attend educational sessions to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Requirements
Previous experience in a marketing and customer support role
Track record of over:achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi:task, set priorities and manage time effectively
High school degree

Company Description:/h3:
Greenspire is an energy efficiency organization working with state and federally funded programs designed in an effort to lower fossil fuel consumption. Our motive is to find the homes that will qualify for the program, schedule an energy assessment, and help determine what upgrades the home needs to improve its energy efficiency. Environmental responsibility has become a big part of our culture. It is time for us as a society to become more environmentally responsible and take care of our planet and its residents. We are looking for people that are passionate about the clean energy industry and are excited about joining a young and growing company with a tremendous opportunity for growth. Go green and join the Greenspire team

Source: https://www.tiptopjob.com/jobs/71807483_job.asp?source=backpage


• Location: Los Angeles

• Post ID: 139007067 losangeles
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