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Posted: Friday, May 12, 2017 10:36 AM

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 4 Year Degree is required for this position. 

Are you interested in joining a startup that has redefined women’s footwear and gained massive international traction through direct-to-consumer e-commerce retail? Want to be part of a dynamic customer experience team that provides world-class, concierge-level service to our fast-growing base of devotees?  

Look no further. We are searching for an articulate, meticulous and upbeat individual who provide flawless, personalized support, ensuring that each customer’s experience is a delight. Thus, winning candidates for this role must be self-motivated and energetic problem solvers with a passion for ensuring a positive and individualized online buying experience.  


  • On-the-spot problem solving
  • Crafting thorough, thoughtful and accurate responses to customer emails
  • Providing personalized, professional support over the phone and via online chat
  • Engaging customers on various social media platforms
  • Other duties essential to providing stellar customer service

Requirements and Experiences: 

  • Bachelor’s Degree with a solid GPA
  • Strong written and verbal communication skills
  • Professional, friendly demeanor and ability to work well in a team setting
  • Strong computer skills
  • Interest in women's fashion
  • Previous customer service experience a plus 

Personal Attributes

  • You are bright, positive and goal oriented
  • You are a self-starter who is able to manage time effectively
  • You are passionate about providing an excellent client experience
  • You are resourceful and have strong analytical and problem-solving skills
  • You continuously look for ways to improve and exceed expectations
  • You are a flexible team player 

• Location: Los Angeles

• Post ID: 112615113 losangeles is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017