4 Year Degree is required for this position.
Are you interested in joining a startup that has redefined women’s footwear and gained massive international traction through direct-to-consumer e-commerce retail? Want to be part of a dynamic customer experience team that provides world-class, concierge-level service to our fast-growing base of devotees?
Look no further. We are searching for an articulate, meticulous and upbeat individual who provide flawless, personalized support, ensuring that each customer’s experience is a delight. Thus, winning candidates for this role must be self-motivated and energetic problem solvers with a passion for ensuring a positive and individualized online buying experience.
- On-the-spot problem solving
- Crafting thorough, thoughtful and accurate responses to customer emails
- Providing personalized, professional support over the phone and via online chat
- Engaging customers on various social media platforms
- Other duties essential to providing stellar customer service
Requirements and Experiences:
- Bachelor’s Degree with a solid GPA
- Strong written and verbal communication skills
- Professional, friendly demeanor and ability to work well in a team setting
- Strong computer skills
- Interest in women's fashion
- Previous customer service experience a plus
- You are bright, positive and goal oriented
- You are a self-starter who is able to manage time effectively
- You are passionate about providing an excellent client experience
- You are resourceful and have strong analytical and problem-solving skills
- You continuously look for ways to improve and exceed expectations
- You are a flexible team player
• Post ID: 112615113 losangeles