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Posted: Friday, May 12, 2017 10:36 AM

Click here to apply.

 4 Year Degree is required for this position. 

Are you interested in joining a startup that has redefined women’s footwear and gained massive international traction through direct-to-consumer e-commerce retail? Want to be part of a dynamic customer experience team that provides world-class, concierge-level service to our fast-growing base of devotees?  

Look no further. We are searching for an articulate, meticulous and upbeat individual who provide flawless, personalized support, ensuring that each customer’s experience is a delight. Thus, winning candidates for this role must be self-motivated and energetic problem solvers with a passion for ensuring a positive and individualized online buying experience.  

 Responsibilities: 

  • On-the-spot problem solving
  • Crafting thorough, thoughtful and accurate responses to customer emails
  • Providing personalized, professional support over the phone and via online chat
  • Engaging customers on various social media platforms
  • Other duties essential to providing stellar customer service

Requirements and Experiences: 

  • Bachelor’s Degree with a solid GPA
  • Strong written and verbal communication skills
  • Professional, friendly demeanor and ability to work well in a team setting
  • Strong computer skills
  • Interest in women's fashion
  • Previous customer service experience a plus 

Personal Attributes

  • You are bright, positive and goal oriented
  • You are a self-starter who is able to manage time effectively
  • You are passionate about providing an excellent client experience
  • You are resourceful and have strong analytical and problem-solving skills
  • You continuously look for ways to improve and exceed expectations
  • You are a flexible team player 

• Location: Los Angeles

• Post ID: 112615113 losangeles
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