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Posted: Wednesday, February 7, 2018 10:55 PM

Wire Services Manager, Vice PresidentDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we re 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that s working to fulfill its vision to be the world s most trusted financial group. Job Summary: The incumbent is directly responsible for overseeing the daily activities of the OFAC Monitoring, Investigations, Database Administration, and Payment Support Units withinour Wire Services Department. Position will require managing assigned staff and/or processes and providing leadership to direct and indirect reports that support the Bank's strategic goals and objectives. Direct reports include supervisors, exempt level staff, and non-exempt staff. Major Responsibilities: * Managing a staff of 25 (+) staff members in the Wires Services Department. * Act as Business Owner and perform designated tasks for multiple Banking Wire operation systems. * Participate in all system upgrades and integrations which have an impact on wire processing. Participate in project meetings and prepare required user acceptance testing documentation. Provide subject matter expertise for all wire related projects. * Establish and monitor objective, measurable performance standards for direct and indirect reports. Appraise performance of direct reports and review/approve appraisals prepared by subordinates. Recommend salary increases that incent desired performance while adhering to Bank budget constraints. * Ensure employee training and development of direct and indirect reports; coach, counsel, and assist in the termination of employees, as necessary. * Manage operations within established budget, providing meaningful budget variance explanations and participation in development of annual budget for work unit(s) managed. * Provide oversight and direction to assigned PSO supervisors to ensure that staff is scheduled and work is assigned to ensure that all processing deadlines and service levels are consistently met. * Work with senior management and direct reports to develop and implement objective, measurable productivity and quality standards for staff and/or processes managed. * Interviewing, hiring, performance counseling (including preparation of counseling memos and annual performance appraisals) and termination of direct reports while complying with all State and Federal law and all Bank policies and procedures. Promote a safe, productive, harassment-free work environment that encourages peak performance and fosters innovation, employee development, and teamwork. * Ensure that direct report work units consistently provide the highest possible level of customer service to both internal and external Bank customers. Work with direct reports to implement processes/procedures to improve/enhance customer service, informing senior management of needed changes. Effectively communicate with internal and external customers to resolve customer service issues/problems. Work with senior management to help resolve customer complaints. * Work with direct reports to ensure that all procedures, policies and controls are consistently followed at all times. Create and promote a high degree of awareness of risk, risk control measures, and compliance policies and procedures among all staff members. Ensure that all staff members successfully complete all required compliance and other certifications; provide assistance/coaching as necessary. Drive work unit/RC audits, SOX testing, and business resumption planning and exercises. Provide senior management and PSO Risk area with feedback and recommendations for mitigating potential risks and risk trends. * Manage operational budget as approved by senior management. Provide meaningful budget variance explanations and anticipating changes that would affect the overall department performance. Qualifications: * Investigations process and procedures including STRONG understanding of wire payment format of FED, SWIFT, and CHIPS* Knowledge of financial services industry operation practices * Strong clearly demonstrated leadership skills * Ability to prepare, track and report budgets * 6-8+ Years of Management experience required * College degree with 10+ years of related on the job experience preferred * Moderate experience in employee development processes The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it s the bank s policy to only inquire into a candidate s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses. Associated topics: banking, chief finance officer, cpa, credit, finance, financial planning, invest, kpmg, revenue, risk
Associated topics: bank, corporate banking, credit, finance, financial services, fiscal, investment banking, investor, pay, treasure


• Location: Los Angeles

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