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Posted: Monday, October 30, 2017 6:11 PM


Req ID: 14444
Experience Level: Professional
Other Location(s):N/A
Relocation offered: Yes
Travel required: e. No Selection
Come grow with us
At Capital Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it's more than that. It's smart and highly driven people united in purpose to serve our investors and one another.
Bring your energy and unique perspective to Capital and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed. You'll work alongside talented colleagues, many of whom build long careers while progressing through multiple roles, establishing lifelong friendships and making a difference in our communities. In return for your contributions, you'll receive premier compensation and benefits, and a company:funded retirement plan that ranks among the most generous.
The Institutional Client Service Specialist (ISS) is a key member of our North American Distribution relationship teams which service the institutional marketplace in North America. The role of the ISS is to deliver superior service to our clients for their transactional, operational, and daily client service needs. Associates in this role collaborate with a number of internal business areas including Legal, Distribution, Investment Professionals, Accounting and Operations, to coordinate account activity, respond to client queries, deliver ad hoc reporting, provide sales support and contribute on special projects.
Responsibilities:
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Client Servicing : Provide ongoing service to external institutional clients
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Operational Support and Reporting: Responsible for coordination of all aspects of operational servicing including account set:up, account transactions, new market openings, compliance and regulatory reporting, etc.
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Sales Support : Partner with the Sales Teams by providing support as they seek to achieve annual sales and prospecting goals within each territory
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Answering portfolio and strategy specific questions both verbally and in writing
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Liaising with numerous internal groups (Legal, Investment Support, Global Portfolio Accounting, Results Analysis, Distribution, and others) to respond to client questions, coordinate transactions, or provide portfolio, organizational, or other information
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Managing and prioritizing multiple responsibilities and deadlines
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Working with team members to find ways of streamlining service delivery and enhancing processes to allow us to provide excellent service to clients
Qualifications:
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Experience in the investment management or financial services industry with institutional clients is highly desired
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A good working knowledge and understanding of Capital markets is a requirement
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Excellent communication skills including strong written, verbal and listening skills
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Strong teamwork and organizational skills are essential with the ability to prioritize multiple requests from a variety of sources
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Good analytical and critical thinking skills required
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A flexible individual who is a self:starter and can contribute both within a team environment and independently
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The ability to problem solve and navigate through ambiguity
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The ability to balance operational challenges and compliance considerations with effective client service
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The ability to forge positive working relationships with others inside and outside Capital Group
Company Overview:
Founded in 1931, Capital Group is one of the worlds largest and most trusted investment management companies and home to the American Funds. We manage more than US1.39 trillion in assets, and our 7,500 associates make our clients their first priority every day. When we do our job right, millions of investors around the world fulfill their dreams and financial goals, from home ownership an

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• Location: Los Angeles

• Post ID: 144914182 losangeles
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