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Posted: Monday, May 8, 2017 7:43 AM

Job Description:/h3:
A top tier, AV rated Super Lawyers, who handle catastrophic injuries, Plaintiffs Personal Injury law firm is seeking an Intake Manager to manage our call center.
A generous and competitive salary will be commensurate with experience, but is primarily determined by your production. While we will provide a base salary, there is also the potential for bonuses tied to production and performance. It is important to note the only limitation to your success and compensation in this position will be the limitations you bring to the job.
We also offer job benefits including medical and PTO after 90 days.
The ideal bilingual candidate has full time law firm experience, preferably with primary concentration on car and truck accidents and premises liability cases. He/She also has management experience in strategic planning, forecasting and structuring.
This is not your typical law firm intake job, it is a dream job and career for the right candidate : but please note: our firm is an extremely busy office, and this is not a place for someone looking for an easy 9:to:5 job, but perfect for someone who is willing to dig in, put in the hours, and do whatever is required to succeed, and be a top producer. While we are a very high volume office, we maintain extremely high standards for quality of representation, client satisfaction, and results. We ONLY hire A:Team players and require A:Team performance every day.
Requirements (MUST have):
Must be bilingual (English and Spanish)
Excellent written and verbal communication in English and Spanish
A high level of professionalism and a get it done attitude
Advance understanding of personal injury
Understanding what it takes to close a lead
Works well with others
Self motivated
A strong work ethic (self:starter)
Ability to prioritize and multitask
Candidate must be responsible and highly detail:oriented, and organized
Provide excellent customer service and communicate with clients throughout their case
Proficient in all MS Office Applications
Previous experience in legal intake or in sales
Law firm experience a plus
Bachelors Degree, marketing degree, or business administration or related field
Experience with the Needles case management system
Experience with Docusign, AssureSign, Captorra
It is doubtful any two days will be exactly the same, but your job duties may include nearly every aspect of new case acquisition. Specifically:
Speak to potential clients via telephone
Responsible for all new client intake data quality
Manage a team of sale representatives regarding their performance, productivity, and personnel matters
Work closely with legal staff to ensure new case quality
Build value in our law firm with prospective clients
Responsible for post:call follow up with potential clients
Will be required to participate in evening and Saturday on:call participation (in rotation with other intake team members)
Company Description:/h3:


• Location: Los Angeles

• Post ID: 115175958 losangeles is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017