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Posted: Monday, May 8, 2017 10:28 AM

Job Description:/h3:
To plan, organize, coordinate, execute, and manage Catholic Mortuary activities. May also coordinate work flow, oversee and manage a harmonious interaction between the Sales, Mortuary, and Cemetery personnel. The following requirements are representative of minimum levels of knowledge, skills and/or abilities. Responsibilities may vary according to size of mortuary case load, total workforce, and whether or not the mortuary has a care center.
Queen of Heaven Mortuary, Rowland Heights
Santa Clara Mortuary, Oxnard

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work. Mortuary managers need to have a comprehensive understanding of the guidelines provided by the Order of Christian Funerals.
* Oversee the management of resources and day:to:day operations of mortuary I, II, or III.
* Closely works with religious coordinators, cemetery and mortuary arrangers in scheduling, conducting and supporting all service activity and special events.
* Develop and maintain a positive environment to ensure level of service exceeds patrons expectation.
* Identify and report opportunities to improve patron satisfaction by consistently reviewing standard operating procedures.
* Inspect facilities and grounds to ensure all are properly, prepared, secured and maintained.
* Analyze activities, costs and operations to determine mortuarys progress toward set budget goals and objectives.
* Prepare, submit and manage capital expenditure request.
* Oversee the integrity of mortuary data entry, recordkeeping, retention and archiving.
* Implement and support marketing and sales plans as directed.
* Attend and participate in management meetings and training sessions.
* Provide coaching, mentoring, and development to direct reports and staff.
* Assist direct reports in setting and achieving personal career goals.
* Conduct weekly meetings with direct reports and staff to review performance and key issues.
* Develop relationships with clergy and parish staff through weekly contact.

* Perform related duties as required.

Education and Experience
Must hold a California funeral director licensed with any combination of experience and education likely to provide the required knowledge, skills, and abilities, typically:
* Active member of a Catholic Faith community.
* Bachelors degree from an accredited college or university in Business Administration preferred. Absence of a degree, associates degree with appropriate managerial, supervisory and administrative work experience.
* At least 5:years experience, in all phases of business management, office administration and supervision. Mortuary Management experience preferred.
* Bi:lingual English and Spanish.

Knowledge, Skills, and Abilities

Knowledge of:
* Mortuary operations preferred.
* Principles and practices of successful management, supervision and training.
* Accounting and budgeting practices and techniques.
* Archdiocese organization, objectives and policies.
* Computers and software, including but not limited to Microsoft Office Suite.
* Office and business technology, including but not limited to printers, fax machines, telephones

Skill in:
* Preparing, reviewing and analyzing financial and statistical data.
* Coordinating and supervising a variety of diverse activities concurrently.
* Building and maintaining relationships using tact, courtesy and diplomacy.
Ability to:
* Communicate and relate to others effectively in written and oral form.
* Assure compliance with established cemetery policies, regulations, directives and requirements.


• Location: Los Angeles

• Post ID: 115172303 losangeles is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017