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Posted: Saturday, September 9, 2017 3:29 PM

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  • Achievecorporate metrics for successful clinic
  • · Respect, value and appreciate the differences inothers

    · Self-motivatedwith positive attitude and ability to motivate a team

    · Maintain a cohesive, cooperative environmentthrough team building and motivation

    · Present a general positive attitude and highenergy when working with team and members/guests

    · Ability to identify and problem solve, setexpectations and goals and delegate tasks.

    ü Customer service oriented and able tocommunicate effectively with guests, clinic management/owner, estheticians,therapists, and sales team

    · Interact with guests and team in a respectful,courteous and professional manner

    · Maintain composure, flexibility, common senseand a positive attitude while serving members, guest and fellow team members

    ü Ability to train, coach and mentor staff toachieve individual and clinic goals

    ü Model professionalism by adhering to standardsof conduct, dress code and follows clinic policies and procedures

    · Display reliability by reporting to work on timeeach scheduled shift and in uniform with highest professional appearance

    · Follow Massage Envy’s Service Essentials andensure that all members, guests and fellow team members are treated within theVision, Mission and Values during each visit

    ü Ability to sell in a commission based atmosphere

    ü Effectivelyresolve client issues, concerns and complaints (proactively/ customer focusedapproach)

    · Maintain a sense of controlled urgency whendealing with members and guests

    ü Understandsand drives business based on knowledge that business growth centers on Revenue vs. Costs(strategically works to increase revenue while minimizing expenses)

    ü Excellenttime management and organizational skills – ability to multi-task; adheres todeadlines (schedule specific time to complete tasks) and communicates results(asks for assistance as needed)

    ü Outstandingcommunication skills; responds in a timely manner to clients andstaff/management.

    · Ability to effectively communicate expectationsto staff and create winning a team.

    ü Able to work flexible days and hours based onclinic needs and scheduling pattern

    ·   Full time with typical shifts 11-7pm to coverboth client and employee high traffic times

    ü Understand and believe in the benefits of skincare and massage therapy

• Location: Los Angeles, Redondo Beach

• Post ID: 82493417 losangeles is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017